TABLE 11-3 As Part of an Evaluation Program, a Sporting Goods Retailer

question 74

Short Answer

TABLE 11-3
As part of an evaluation program, a sporting goods retailer wanted to compare the downhill coasting speeds of 4 brands of bicycles. She took 3 of each brand and determined their maximum downhill speeds. The results are presented in miles per hour in the table below.
Trial Barth Tornado Reiser Shaw
1 43 37 41 43
2 46 38 45 45
3 43 39 42 46
-Referring to Table 11-3, the value of MSA is ________, while MSW is ________.

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Definitions:

Contrast Error

A cognitive bias in performance appraisals where the evaluation is based on comparison with other individuals instead of objective standards.

Pollyanna Effect

The inclination among individuals to recall positive events or information with greater precision than negative ones.

Different Background

A different background refers to the diverse experiences, cultures, or education levels individuals come from, contributing to a rich variety of perspectives.

Perceptual Error

A cognitive mistake that occurs when one's interpretation of sensory information does not accurately reflect reality.