The Nurse Is Caring for a Client Who Was Admitted

question 11

Multiple Choice

The nurse is caring for a client who was admitted to the intensive care unit to rule out myocardial infarction. The client is upset because he is restricted to the unit and is not allowed to smoke cigarettes. This morning the client became so angry that he threw his breakfast tray at the nurse. How should the nurse respond to this outburst?

• A) Tell the client that it is understandable that he is upset, but the no-smoking rule is not negotiable.
• B) Apologise to the client for the unit rules, but tell him the rules must be followed.
• C) Call the charge nurse and refuse to take care of this client until he is under control.
• D) Tell the client that he is acting like a child and that such behaviour will not be tolerated.

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Definitions:

Hidden Elements

Aspects of an organization that are not visible or overt but influence its culture and operations.

Organizational Culture

The shared values, beliefs, norms, and practices that shape the social and psychological environment of a business organization.

Reality Shock

The feeling of surprise and disorientation experienced by individuals when they encounter unexpected realities in their work or life situations.

Pre-Employment Expectations

The beliefs or assumptions about the nature of the work, the work environment, and the culture that individuals hold before starting a new job.