TABLE 12-10 One Criterion Used to Evaluate Employees in the Assembly Section

question 198

Multiple Choice

TABLE 12-10
One criterion used to evaluate employees in the assembly section of a large factory is the number of defective pieces per 1,000 parts produced. The quality control department wants to find out whether there is a relationship between years of experience and defect rate. Since the job is repetitious, after the initial training period any improvement due to a learning effect might be offset by a loss of motivation. A defect rate is calculated for each worker in a yearly evaluation. The results for 100 workers are given in the table below.

-Referring to Table 12-10, what is the expected number of employees with 1 to 4 years of training time and a high defect rate?

• A) 12.00
• B) 8.64
• C) 6.67
• D) 6.00

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Definitions:

Workable Goal

A realistic and achievable objective, often set in therapeutic, personal, or professional contexts to ensure progress and success.

Past-Exception Question

A question used in therapy to help clients identify times in the past when their problem did not occur, emphasizing their ability to overcome difficulties.

Miracle Question

A solution-focused technique that asks clients to envision how their life would change if a miracle solved their biggest problem overnight.

Double-Sided Reflection

In motivational interviewing, a technique that acknowledges what a client has said but also introduces an alternative perspective to consider.