A Hospital Was Named in a Lawsuit After a Client

question 12

Multiple Choice

A hospital was named in a lawsuit after a client had to undergo a second surgical procedure because an arthroscopy was performed on the wrong knee during surgery. The hospital settled out of court with the client for damages. This is an example of which principle of management?

• A) Accountability.
• B) Coordinating.
• C) Directing.
• D) Planning.

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Definitions:

Reinforcement

In operant conditioning, the process by which a behavior is followed by a desirable outcome increases the likelihood of a response.

Modeling

A method of learning that occurs through observing the behavior of others and the outcomes of those behaviors.

Overregularization Errors

Grammatical mistakes that children make because they apply grammatical rules too stringently to words that are exceptions.

Grammatical Sophistication

The extent to which an individual's use of language demonstrates complexity and accuracy in syntax and structure.