In Order to Gain the Necessary Information About a Client's

question 13

Multiple Choice

In order to gain the necessary information about a client's situation, the nurse must be able to ask open-ended questions. Which of the following is a good example of this type of communication?

• A) "Are you having pain?"
• B) "Is there anything I can do for you?"
• C) "What brings you to the hospital?"
• D) "Does your pain feel better or worse today?"

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Definitions:

Customer

An individual or organization that purchases goods or services from a business.

Gift of Gab

The ability to speak effortlessly and fluently, often used to describe someone who is articulate and persuasive in conversation.

Buying Signal

An indication, either verbal or non-verbal, that a prospect is leaning towards making a purchase.

Sales Presentation

A detailed pitch or demonstration of a product or service designed to inform and persuade potential buyers.