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The Nurse Is Working with a Group of Older Adults

question 13

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The nurse is working with a group of older adults at a community health centre. In planning any health program, the nurse will implement Erikson's (1963) theory of task development. The nurse realises that in this stage, the successful completion of the task allows the person to:


Definitions:

Personal Digital

Likely refers to personal digital assistants (PDAs), handheld devices used for managing personal information; without "assistant," the term is incomplete.

Telephone Professionalism

The practice of maintaining courteous and efficient communication over the telephone in a professional setting.

Automated Phone Systems

Telecommunication systems that manage calls without human intervention, often used in customer service to route calls or provide pre-recorded information.

Interactive Pager

A pager designed for two-way communication. The pager screen displays a printed message and allows the physician to respond by way of a mini keyboard.

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