An Ongoing Systematic Process of Evaluating and Promoting Excellence in Health

question 19

Multiple Choice

An ongoing systematic process of evaluating and promoting excellence in health care delivery in Australia is called:

• A) a quality audit.
• B) quality assurance.
• C) a quality cause analysis.
• D) a root cause analysis.

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Definitions:

Dispatching Rules

Guidelines or strategies used in production and operations management to prioritize and allocate tasks or jobs to available resources or machines.

Flow Time

The total time a product takes to go through a production process, from start to finish, including both processing and waiting times.

Work Centre

A specific location in a manufacturing facility where a set of production tasks or operations are carried out.

Processing

The series of actions or steps taken in order to achieve a particular end, especially in the context of data or material transformation.