Examlex
Which of the following is NOT a relational maintenance behavior?
Standby Customers
Customers who are available to purchase or subscribe to a service on an as-needed basis, often used in context with utilities or telecommunications.
Profit
The financial gain obtained when the revenue earned from business activities exceeds the expenses, costs, and taxes involved in sustaining the activity.
Economies of Scale
The cost advantage that arises with increased output of a product, leading to a reduction in the per-unit cost of production.
Average Total Cost
The total cost of production (fixed and variable costs combined) divided by the number of units produced, indicating the cost per unit of output.
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