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After a lengthy meeting with the boss and several of his coworkers, Alex asked his friend Jeff if he was concerned about the number of layoffs that his boss said were coming. Jeff looked puzzled for a moment before telling Alex that he wasn't sure when exactly their boss had said to expect layoffs. That exchange reflects which of the following myths of listening?
Elisabeth Kübler-Ross
A psychiatrist best known for her pioneering work on the five stages of grief and loss, detailed in her book "On Death and Dying".
Confront Death
Refers to the act of facing, acknowledging, or dealing with one's mortality or the mortality of others.
Influence
The capacity to have an effect on the character, development, or behavior of someone or something, often through direct or indirect actions.
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