An Airline Wants to Select a Computer Software Package for Its

question 25

Multiple Choice

An airline wants to select a computer software package for its reservation system. Four software packages (1, 2, 3, and 4) are commercially available. An experiment is set up in which each package is used to make reservations for 5 randomly selected weeks and data on the number of passengers that are bumped over a month are collected. (A total of 20 weeks was included in the experiment.) The variability of the number of passengers that are bumped is found to be roughly the same for the 4 packages. The distribution on the number of passengers that are bumped has been found out to be right-skewed for package 1 and 4, left-skewed for package 2 and normal for package 3. Which of the following tests will be the most appropriate to find out if the mean number of passengers being bumped over a month is the same across the 4 packages?

• A) Paired t test
• B) Pooled-variance t test
• C) One-way ANOVA F test for differences among more than two means
• D) Kruskal-Wallis rank test

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Definitions:

Substantial Autonomy

Describes a significant level of independence or self-direction that an individual or unit has to make decisions.

Communities of Practice

Groups of people who share a concern, a set of problems, or a passion about a topic, and who deepen their knowledge and expertise in this area by interacting on an ongoing basis.

Virtual Teams

Groups of individuals who work together from different geographical locations and rely on communication technologies to collaborate.

Cross-Functional

Cross-functional refers to a situation or project involving members from different departments or areas of expertise within an organization working together.