Which Dimension of the Balanced Scorecard Answers the Question "How

question 9

Multiple Choice

Which dimension of the balanced scorecard answers the question "How do we look to shareholders?"

• A) Customer perspective
• B) Innovating and learning perspective
• C) Internal business perspective
• D) Financial perspective
• E) Supplier perspective

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Definitions:

Errors

Mistakes or deviations from accuracy and correctness in action, calculation, opinion, or judgment.

Personal Attribution

The process by which individuals attribute causes to actions or events based on personal characteristics rather than situational factors.

Stable/Permanent

Characteristics or conditions that are constant, unchanging over time, and expected to stay the same indefinitely.

Primary

Pertaining to the first in order, importance, or time.