A Manager Must Know Enough About the IT Architecture and IT

question 10

Multiple Choice

A manager must know enough about the IT architecture and IT infrastructure so that he or she can:

• A) Select the correct wireless provider.
• B) Make realistic use of IT and know what to expect from IT.
• C) Choose the appropriate IT infrastructure components.
• D) Limit future business options.
• E) Ensure a rigid IT structure.

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Definitions:

Fixed Costs

Expenses that do not change with the level of production or sales, such as rent and salaries.

Variable Costs

Expenses that fluctuate directly with changes in production or service levels.

Service Department Costs

Expenses incurred by departments that do not directly produce goods but provide essential support services within a company.

Performance Evaluation

The systematic assessment of an employee's work performance using predetermined criteria to improve and manage performance.