Many Companies Like Zara Use POS to Capture Information on What

question 57

Multiple Choice

Many companies like Zara use POS to capture information on what has sold, to whom and when. This use of technology to realize efficiencies supports which one of Porter's value chain activities?

• A) Outbound Logistics
• B) Marketing & Sales
• C) Operations
• D) Service
• E) Human resources

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Definitions:

Timing

The selection, judgment, or control of when something should happen or be done.

Active Listening

A technique of listening with all senses, as a way to ensure understanding, empathy, and engagement during communication.

Eye Contact

The act of looking directly into another person's eyes, often used as a form of nonverbal communication.

Open-Ended Response

A type of answer that allows for a free-form response, encouraging detailed and expressive replies.