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Starbucks Allows Customers in the U

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Starbucks allows customers in the U.S. to use smartphones to pay for their purchases in an effort to drive sales. While this use of information resources may be used to gain a strategic advantage, there are possible risks. Match the potentially harmful experience below with the IT risk it represents:
 Implementing Is poorly  Someone reported that the use  of the mobile payment  application was causing longer  lines at the cash register.  Demonstrate bad timing  A very mmall percentage of  customers use the service  because few have mobile  devices and even fewer are able  to download and use the  application.  Awaking a sleeping giant  A large credit card processing  agency deploys a smartphone  application for mobile pannents  that car be used in ary retail  erviromment. \begin{array} { | l | l | } \hline \text { Implementing Is poorly } & \begin{array} { l } \text { Someone reported that the use } \\\text { of the mobile payment } \\\text { application was causing longer } \\\text { lines at the cash register. }\end{array} \\\hline \text { Demonstrate bad timing } & \begin{array} { l } \text { A very mmall percentage of } \\\text { customers use the service } \\\text { because few have mobile } \\\text { devices and even fewer are able } \\\text { to download and use the } \\\text { application. }\end{array} \\\hline \text { Awaking a sleeping giant } & \begin{array} { l } \text { A large credit card processing } \\\text { agency deploys a smartphone } \\\text { application for mobile pannents } \\\text { that car be used in ary retail } \\\text { erviromment. }\end{array} \\\hline\end{array}

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Definitions:

Income Tax Expense

The cost charged against earnings from operations and other activities, representing the amount of income taxes owed to governmental authorities.

Working Capital

The difference between a company's current assets and current liabilities, indicating short-term financial health and operational efficiency.

After-Tax Discount

A reduction in the price of an item or service that is applied after calculating taxes.

Straight-Line Depreciation

A method of allocating the cost of a tangible asset over its useful life uniformly.

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