Starbucks Allows Customers in the U

question 13

Short Answer

Starbucks allows customers in the U.S. to use smartphones to pay for their purchases in an effort to drive sales. While this use of information resources may be used to gain a strategic advantage, there are possible risks. Match the potentially harmful experience below with the IT risk it represents:
$$\begin{array} { | l | l | } \hline \text { Implementing Is poorly } & \begin{array} { l } \text { Someone reported that the use } \\\text { of the mobile payment } \\\text { application was causing longer } \\\text { lines at the cash register. }\end{array} \\\hline \text { Demonstrate bad timing } & \begin{array} { l } \text { A very mmall percentage of } \\\text { customers use the service } \\\text { because few have mobile } \\\text { devices and even fewer are able } \\\text { to download and use the } \\\text { application. }\end{array} \\\hline \text { Awaking a sleeping giant } & \begin{array} { l } \text { A large credit card processing } \\\text { agency deploys a smartphone } \\\text { application for mobile pannents } \\\text { that car be used in ary retail } \\\text { erviromment. }\end{array} \\\hline\end{array}$$

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Secondary Source

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U.S. Constitution

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