The "Managerial Levers" Concept Is Useful for the Following Reasons

question 29

Multiple Choice

The "Managerial Levers" concept is useful for the following reasons:

• A) Management can find what "levers" to push to force people to do what they want.
• B) Management should not make a change unless they align multiple issues, such as tasks, measures, values, incentives, etc.
• C) System investments need to be financially highly leveraged.
• D) All of the above
• E) None of the above

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Definitions:

Lateral Communications

Refers to the exchange of information and collaboration between colleagues or teams at the same organizational level.

Perceived Efficacy

An individual's belief in their capability to execute behaviors necessary to produce specific performance attainments.

Active Listener

A person who engages in listening by paying close attention, asking clarifying questions, and providing feedback.

Upward Communication

The flow of messages from lower to higher organizational levels.