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What is the best divisional structure when a few major customers are of paramount importance and many different services are provided to these customers?
Compliance
The act of conforming to or following the rules, requests, or orders of others, often to gain approval or avoid conflict.
Scarcity
The economic principle that describes the limited availability of resources compared to the theoretically limitless wants and needs of individuals.
Dissonance
A state of mental conflict or inconsistency, often used to describe the tension arising from holding contradictory beliefs or attitudes.
Normative Influence
The pressure to conform to the expectations or norms of a group, influencing individuals to act in ways that are accepted by their social group.
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