Lovelock (2015) Suggests Service Processes Can Be Classified Based on Which

question 57

Multiple Choice

Lovelock (2015) suggests service processes can be classified based on which of the following?

• A)Whether the activity is directed at people or their possessions
• B)Whether the activity is tangible or intangible
• C)Whether the individual involved is part of the target segment
• D)b and c
• E)a and b

---

Definitions:

Array-handling Techniques

Methods and approaches used to process, manipulate, and manage arrays in programming.

Subscript

A notation used to specify an element within an array or a list, typically indicated by an index value within square brackets.

Pointer Notations

A syntax or method in programming languages such as C for specifying variables that store memory addresses of other variables.