Which of the Following Elements of a Service Business Are

question 27

Multiple Choice

Which of the following elements of a service business are visible to customers in low contact services?

• A)Self-service equipment such as ATMs
• B)Advertising
• C)Corporate website
• D)Billing/statements
• E)All of the above

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Definitions:

Divorce

The legal dissolution of a marriage by a court or other competent body.

Conscientiousness

A characteristic of personality that is marked by being well-organized, reliable, and having a profound sense of responsibility.

Extraversion

A characteristic of a person that involves being extroverted, energetic, and friendly.

Personality Traits

Enduring characteristics that describe an individual's behavior across various situations.