In a Service Encounter, Value Is Created Only by the Seller

question 38

True/False

In a service encounter, value is created only by the seller.

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Definitions:

Measure Degree

A method or process used to quantify or assess the extent, level, or intensity of a particular variable or condition.

Meaning Attributions

The process of assigning significance or interpreting the meanings of events, behaviors, and interactions.

Elicit

To draw out or bring forth a response, answer, or fact from someone in a conversation or research setting.

Quit

To stop, cease, or discontinue an action or activity.