Which of the Following Elements of a Service Business Are

question 27

Multiple Choice

Which of the following elements of a service business are visible to customers in low contact services?

• A)Self-service equipment such as ATMs
• B)Advertising
• C)Corporate website
• D)Billing/statements
• E)All of the above

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Definitions:

M.B.A.s

Masters of Business Administration, a graduate degree focused on business management, covering areas such as accounting, finance, marketing, and operations management.

Economics

The social science concerned with the production, distribution, and consumption of goods and services.

Sociology

The study of the development, structure, and functioning of human society.

Time

A dimension in which events can occur in sequence from the past through the present to the future, also a critical element in economic models affecting production, consumption, and investments.