Which of the Following Could Be Considered as a Product

question 61

Multiple Choice

Which of the following could be considered as a product line extension for a service organisation?

• A)The introduction of online book purchasing over the Internet
• B)The first creation of search engines for the Internet
• C)A retailer offering financial services to its customers
• D)An airline that instigates a new route to a different destination for its customers
• E)A restaurant that now offers credit card payment facilities

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Definitions:

Real Agendas

The true intentions or goals behind individuals' actions or decisions, often hidden or not openly communicated.

Unconsciously

The state or condition of being unaware or not consciously considering something.

Closed Communications

A communication style where interactions are restricted, information flow is limited, and feedback is discouraged, leading to a lack of transparency.

Active Listening

The practice of fully concentrating, understanding, responding, and remembering what is being said in a conversation.