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question 48

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Solve Solve   . A)    B)  0 C)    D)  Both A and B E)  Both A and C .

Analyze situations to determine the optimal channel and medium for delivering negative messages.
Recognize the importance of offering solutions or alternatives when delivering bad news.
Understand how to effectively conclude negative messages to respect the audience.
Comprehend the pros and cons of apologizing within business messages.

Definitions:

Unwieldy

Difficult to handle, control, or manage due to size, complexity, or awkwardness.

Mechanistic Structures

Organizational structures characterized by rigid hierarchies, strict rules, and centralized decision-making, typical in stable environments.

Organic Structures

Flexible and adaptive organizational structures that are characterized by decentralized authority, low levels of formalization, and high levels of horizontal communication.

Organisational Design

The process of structuring an organization's roles, responsibilities, and systems to achieve its goals and strategy effectively.

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