Which of the Following Is Not One of the Strategies

question 64

Multiple Choice

Which of the following is not one of the strategies to manage customer waits that Clemmer and Schneider (1993) tested?

• A)Employees apologise for delays
• B)Giving customers prior notice of busy times
• C)Assigning all visible staff to serving customers
• D)Sending out a card to all customers with the times that the organisation was busiest and slowest times
• E)None of the above

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Definitions:

Film Industry

The sector of the economy dedicated to the production, distribution, and exhibition of films and movies.

Buddy-Cop Comedy

A film genre which pairs two mismatched law enforcement officers, combining action and humor in their adventures and relationship.

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Actors and actresses who gained fame during the era of silent films, before the widespread adoption of synchronized sound in cinema, known for their expressive acting techniques to convey emotion and narrative without dialogue.

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A period marking the early stages of the American film industry, characterized by the establishment of major film studios, the star system, and Hollywood's emergence as the center of film production.