Which of the Following Corrective Actions Could a Service Firm

question 47

Multiple Choice

Which of the following corrective actions could a service firm take in response to defective work?

• A)Retrain employees
• B)Reassign employees
• C)Revamp support systems
• D)Restructure the work environment
• E)All of the above

---

Definitions:

Writing

A method of communication or expression through the use of symbols, characters, or scripts in a tangible form.

Agreement

A mutual understanding or arrangement between two or more parties that typically involves an exchange of goods, services, money, or promises.

Officer

An individual holding a position of command, authority, or responsibility within an organization, especially in a military, corporation, or governmental context.

Ordinary Business Transactions

Everyday activities and operations that are necessary for the running and maintenance of a business.