Service Firms with Multi-Site Operations Make Use of ________ and ________

question 56

Multiple Choice

Service firms with multi-site operations make use of ________ and ________ to centralise functions that don't require face-to-face contact.

• A)automation; personalisation
• B)technology; scripts
• C)scripts; role plays
• D)technology; telecommunications
• E)call centres; role plays

Appreciate the role of cognitive-behavior therapy and exposure and response prevention in treating bulimia and anorexia.

Understand the significance of early diagnosis and treatment in improving recovery outcomes in eating disorders.

Recognize the impact of societal and media influences on body image and the development of eating disorders.

Understand the distinctions and similarities between anorexia nervosa, bulimia nervosa, and binge-eating disorder.

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Definitions:

Supply Chain Assets

The resources and capabilities, such as distribution facilities, logistics services, and inventory management systems, that support the flow of goods from suppliers to customers.

Capacity

The maximum amount that something can contain or produce, such as the production capacity of a factory or the storage capacity of a warehouse.

Inventory

The quantity of goods and materials on hand that a business holds for the purpose of resale, production, or utilization.

Unutilized Assets

Resources or assets owned by a company that are not being used to their full potential, often resulting in inefficiency and lost revenue.