Weizhe Just Quit His Job as a Phone Salesman and Is

question 52

Multiple Choice

Weizhe just quit his job as a phone salesman and is looking for work as an accountant. Weizhe is:

• A) frictionally unemployed.
• B) structurally unemployed.
• C) cyclically unemployed.
• D) not in the labor force.

---

Definitions:

Customer Loyalty Program

Marketing strategies designed to encourage customers to continue to shop at or use the services of a business through rewards and incentives.

Customer Purchase History

A record of all transactions a customer has made with a company, used to analyze buying behavior patterns.

Customer Surveys

A method of collecting feedback from customers to understand their satisfaction levels, preferences, and expectations regarding products or services.

Customer Relationships

The interactions and engagements a business maintains with its customers, aiming to build loyalty and repeat business.