Solved

While Working as a Sales Rep for a Local Firm

question 9

Multiple Choice

While working as a sales rep for a local firm, Felipe completes an MBA by taking online college courses at night. Felipe then quits his job to look for a management position at another firm. Felipe is:

Identify common problems in performance reviews such as criterion deficiency, contamination, and the influence of organizational politics.

Understand the role of job analysis in developing effective performance management systems.

Recognize the importance of clear, measurable, and relevant performance standards.

Understand the benefits of regular and consistent performance feedback.

Definitions:

Senior Management

Refers to the highest level of managers within an organization who are responsible for setting strategic goals and making key decisions.

Creative Process

A sequence of thought and effort to generate original ideas and solutions, involving stages such as preparation, incubation, illumination, and verification.

Problem Recognition

The initial step in the decision-making process where an individual identifies an issue or difference from the norm that requires a solution.

Cognitive Abilities

The mental capabilities that involve reasoning, problem solving, planning, abstract thinking, complex idea comprehension, quick learning, and learning from experience.