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Explain the Different Options Open to Customers When They Are

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Essay

Explain the different options open to customers when they are unhappy with the service they received.If you were running an investment advisory business, which of the options would you prefer your unhappy customers pursue? Why?


Definitions:

Architecture

The art and science of designing and constructing buildings and other physical structures.

Estimated Lifetimes

Predicted duration or span of operation of a product or system based on statistical analysis.

Histogram

A graphical representation of the distribution of numerical data, where the data is grouped into ranges and each range corresponds to a vertical bar.

Stemplots

A graphical representation of data used to display its shape and distribution, by separating each data value into a stem and a leaf.

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