Which of the Following Statements Is True of Communication Channels

question 70

Multiple Choice

Which of the following statements is true of communication channels?

• A) Face-to-face meetings are most acceptable for simple messages that are easy to convey.
• B) A simple e-mail works best for messages that are complex and difficult to convey.
• C) Where immediate feedback to the sender is valuable, written channels should be used.
• D) Spoken channels are less personal and less likely to be perceived as supportive.
• E) Written channels are useful when it is important to document information or directives.

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Definitions:

UCC

The Uniform Commercial Code is an extensive collection of legislation that regulates business dealings across the United States.

Express Warranty

An explicit guarantee made by a seller about the condition and quality of a product, forming part of the contract between buyer and seller.

Implied Warranty

A legal theory in commerce that holds sellers responsible for ensuring the products sold are suitable for their intended use, even if not explicitly stated.

Puffing

Exaggerated or boastful statements about a product or service that are subjective and not meant to be taken literally.