Employees at Fil-It-Up Work Hard, Always Smile and Talk to Customers

question 6

Multiple Choice

Employees at Fil-it-Up work hard, always smile and talk to customers, and complete customer transactions as quickly as possible. This is an example of ____ behaviors.

• A) Citizenship
• B) Dysfunctional
• C) Functional
• D) Performance
• E) Withdrawal

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Definitions:

Age Discrimination

Unfair or unequal treatment of an individual or group based on their age, especially regarding employment.

Employment Act

Legislation aimed at regulating labor conditions, including wages, working hours, and workplace safety, to protect workers’ rights.

Discrimination

Unfair or prejudicial treatment of individuals or groups based on characteristics such as race, gender, age, or sexual orientation.