In Which of the Following Phases in Lewin's Planned Change

question 31

Multiple Choice

In which of the following phases in Lewin's planned change process is it important to evaluate results, provide feedback to the people involved, and make any required modifications in the original change?

• A) Unfreezing phase
• B) Structuring phase
• C) Refreezing phase
• D) Improvising phase
• E) Coercing phase

---

Definitions:

Franchise

A type of license that grants a franchisee access to a franchisor's proprietary knowledge, processes, and trademarks, to allow the party to sell a product or provide a service under the business's name.

Reverse Stock Split

When the number of outstanding shares is reduced and the market price per share is increased; as the price per share increases, the investor perceives that the stock is worth more.

Outstanding Shares

The total number of all shares issued to investors by a corporation.

Medco Health Solutions

A pharmacy benefits management company that provides pharmacy services, including prescription processing.