Marco, a New Employee at Krone Inc

question 14

Multiple Choice

Marco, a new employee at Krone Inc., is resisting change in processes because he feels like he can't say anything to influence the changes that are occurring. In the context of resistance to change, which of the following represents Marco's thought process?

• A) Fear of the unknown
• B) Loss of confidence
• C) Loss of control
• D) Work overload
• E) Poor timing

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Definitions:

Assertiveness

A communication style in which individuals express their thoughts and feelings in a direct, honest, and appropriate way.

Positive Communication

The practice of exchanging messages or information in a manner that is constructive, supportive, and encourages mutual understanding and collaboration.

Injection

A method of delivering liquids into the body, usually using a syringe and needle, directly into the bloodstream, muscle, or skin.

Paperwork

The written or printed documents and records that are necessary for formal or administrative purposes.