A Balanced ____ Tallies Organizational Performance in Financial, Customer Service

question 109

Short Answer

A balanced ____ tallies organizational performance in financial, customer service, internal process, and innovation and learning areas.

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Definitions:

Harlem Shake

A popular internet meme and dance craze involving a short video format where one person dances solo before prompting a group dance.

Meme

A unit of cultural information spread by imitation, ranging from catchphrases and internet memes to clothing fashions and architectural styles.

Viral

Describing content that spreads rapidly through a population by being frequently shared or circulated among individuals, especially via the internet.

Ad Equivalency Value

A metric used to calculate the worth of non-paid media coverage by comparing it to the cost of equivalent paid advertising space or airtime.