A Food Chain Is Getting Complaints from Customers That the Waiting

question 114

Multiple Choice

A food chain is getting complaints from customers that the waiting time is too long from the time of order placement to the time of delivery during certain times of the day. The outlet wants to allocate service personnel and workstations based on alternative workload demands and in a way that minimizes both customer waiting times and costs of service workers. Which of the following quantitative approaches is the outlet most likely to apply?

• A) Inventory analysis
• B) Mathematical forecasting
• C) Queuing theory
• D) Linear programming
• E) Network models

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Definitions:

Power Struggles

Conflicts that arise from competing desires or needs for control, dominance, or authority among individuals or groups.

Polarization

The process in which opinions, beliefs, or interests start becoming extreme and groups become divided.

Stage IV

In various contexts, refers to a phase or level often used to describe severity, progression, or classification, requiring contextual detail for specific definition.

Generalized Arousal

Refers to a state of heightened physiological and psychological activity that is not directed towards a specific object or situation, often associated with stress or anxiety.