Which of the Following Is a Major Factor That Distinguishes

question 6

Multiple Choice

Which of the following is a major factor that distinguishes service design and development from manufacturing design and development?

• A) The service process and service product can be developed independently.
• B) The service package has the same legal protection available to manufactured goods.
• C) The service package is the major output of the development process.
• D) Manufacturing is far more capital intensive than services.
• E) Capacity decisions are much more critical in manufacturing operations.

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