In the Service-System Design Matrix, an Internet and On-Site Technology

question 51

Multiple Choice

In the service-system design matrix, an Internet and on-site technology service encounter is expected to have which of the following?

• A) High sales opportunity
• B) High degree of customer/server contact
• C) Low production efficiency
• D) High production efficiency
• E) None of these choices are correct.

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Definitions:

Depreciation

The planned spreading out of the expense of a tangible asset over the duration of its usefulness.

Statement of Financial Position

A financial statement that shows the assets, liabilities, and equity of an entity at a specific point in time.

Statement of Income

A financial report that shows the company's revenue, expenses, and net profit or loss over a specific period.