Which of the Following Is Not a Characteristic of a Well-Designed

question 24

Multiple Choice

Which of the following is not a characteristic of a well-designed service system?

• A) It is user-friendly.
• B) It is cost-effective.
• C) It provides effective links between the back office and the front office.
• D) It is structured to have consistency between organization and department.
• E) Each element of the service system is consistent with the operating focus of the firm.

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Definitions:

Deep-Level Diversity

Differences among individuals based on underlying attributes, such as values, attitudes, and personality traits.

Religious Values

Principles and beliefs held by individuals or communities regarding the sacred, divine, or spiritually significant aspects of life, often guiding moral behavior and life choices.

Time Orientation

An individual's attitude or preference toward past, present, or future thinking.

Long-Term Orientation

A cultural or personal perspective that values planning and investing in the future, emphasizing perseverance and deferred gratification.