Which of the Following Is Not a Strategic Use of the Service-System

question 42

Multiple Choice

Which of the following is not a strategic use of the service-system design matrix?

• A) Enabling systematic integration of operations and marketing strategy
• B) Design of the service package
• C) Comparing how other firms deliver specific services
• D) Indicating evolutionary or life cycle changes that might be in order as the firm grows
• E) Clarifying exactly which combination of service delivery the firm is in fact providing

---

Definitions:

Depression

A mental health disorder characterized by persistent feelings of sadness, hopelessness, and a lack of interest or pleasure in activities.

Narrative Counselor

A mental health professional who utilizes narrative therapy techniques to help individuals reshape their personal stories in a more positive manner.

Separate

To divide or cause to part ways, distinguishing between items or entities.

Alternative Discourses

Different or unconventional narratives and ways of discussing or thinking about issues, challenging mainstream or traditional viewpoints.