In the Design of Retail Service Layouts, the Term "Ambient

question 18

Multiple Choice

In the design of retail service layouts, the term "ambient conditions" could refer to which of the following?

• A) Temperature
• B) How much money a customer spends
• C) How long the customer stays
• D) Employee morale
• E) Customers' perceptions of the service

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Definitions:

Food

Any nutritious substance that people or animals eat or drink to sustain life.

Homeostasis

The tendency of a biological system to maintain stable internal conditions despite changes in external environments.

Insulin

A pancreas-derived hormone that assists in controlling blood glucose levels by facilitating the entry of glucose into the body's tissues.

Glucose

A simple sugar that is an important source of energy and is involved in many metabolic processes.