You Time Someone Completing a Single Task the First Time

question 27

True/False

You time someone completing a single task the first time at 10 minutes, and the second time they do the task it takes 9 minutes. You should use an 80 percent learning curve to estimate the length of time this worker will take to complete this task in the future.

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Definitions:

Dysfunctional Resistance

Counterproductive opposition to change or new ideas, which can harm an organization or group's progress.

Personal Power

Personal power is the influence or authority an individual has over others, derived from personal attributes or skills, rather than from formal positions.

Expert Power

The ability to control another’s behavior because of the possession of knowledge, experience, or judgment that the other person does not have but needs.

Knowledge

The information, understanding, and skills that individuals acquire through experience or education.