Because Services Cannot Be Stored for Later Use, Service Managers

question 32

True/False

Because services cannot be stored for later use, service managers consider time as one of their supplies or resources.

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Definitions:

Generations

Periods of time marked by distinct social, cultural, and demographic characteristics, often used to describe cohorts of people born and raised in similar timeframes.

Self-Managing Team

A group in which members work autonomously to complete tasks and make decisions without the traditional hierarchy of management.

Authority

The power or right to give orders, make decisions, and enforce obedience, often associated with a specific position or role within an organization or society.

Inequality

The state or condition of not being equal, especially regarding status, rights, and opportunities.