There Are Two Characteristics of a Product or Service That

question 46

True/False

There are two characteristics of a product or service that define quality: design quality and cost.

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Definitions:

Operant Conditioning

(1) Learning based on association of behavior with its consequences. (2) Learning based on reinforcement or punishment.

Classical Conditioning

Learning based on associating a stimulus that does not ordinarily elicit a response with another stimulus that does elicit the response.

Social Learning

The process of acquiring new behaviors or knowledge by observing and imitating others, as proposed by Albert Bandura.

Habituation

Type of learning in which familiarity with a stimulus reduces, slows, or stops a response.