Examlex
According to the theory of constraints, a capacity-constrained resource (CCR) is one whose utilization is close to capacity and could be a bottleneck if it is not scheduled carefully.
Greeting The Client
The act of welcoming or initiating interaction with a client in a professional setting, often setting the tone for the service experience.
Parking
The act of stopping and leaving a vehicle in a designated place for a period of time.
Open-Ended Questions
Questions designed to encourage a full, meaningful answer using the subject's own knowledge and/or feelings.
Resolving Phase
A stage in conflict resolution where the conflict decreases and a solution or agreement is clarified or reached.
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