Which of the Following Is an Analytical Tool Used in Six

question 53

Multiple Choice

Which of the following is an analytical tool used in Six Sigma quality improvement programs?

• A) Leadership
• B) Pareto charts
• C) Management by fact
• D) Continuous improvement
• E) Kaizen

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Definitions:

Problem Recognition

The initial step in the consumer decision process that occurs when an individual perceives a difference between the current state and a desired state.

Consumer Purchase Decision

The consumer purchase decision refers to the process and factors influencing a buyer's choice of a product or service, including need recognition, information search, evaluation of alternatives, purchase, and post-purchase evaluation.

Tune-Up

A maintenance process for vehicles that involves adjusting the engine and other parts to ensure optimal performance and efficiency.

Information Search

The phase in the buying process where consumers actively look for information about products or services to fulfill a need or solve a problem.