The Malcolm Baldrige Award Selection Process Helps Improve Quality and Productivity

question 4

Multiple Choice

The Malcolm Baldrige Award selection process helps improve quality and productivity by which of the following means?

• A) Stimulating foreign-based suppliers of American companies to improve quality
• B) Reporting quality levels among American firms
• C) Identifying American firms with the most difficult quality problems
• D) Providing feedback to applicants by the examiners
• E) Helping Baldrige award winners increase their sales

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Definitions:

Social Learning

The process of acquiring new behaviors or knowledge by observing and imitating others, as proposed by Albert Bandura.

Habituation

Type of learning in which familiarity with a stimulus reduces, slows, or stops a response.

Young Infants' Memory

The capacity for infants in the early months of life to retain and recall information or experiences.

Cue

A signal or prompt that triggers an action or a response.