The Primary Purpose of the Malcolm Baldrige National Quality Award

question 38

Multiple Choice

The primary purpose of the Malcolm Baldrige National Quality Award is which of the following?

• A) To encourage the spread of statistical quality control
• B) To improve human resource development and management in manufacturing
• C) To help companies review and structure their quality programs
• D) To prove that American firms were competitive in quality
• E) To emphasize the use of quantitative methods in process management