Which of the Following Is a Suggestion for Managing Queues

question 7

Multiple Choice

Which of the following is a suggestion for managing queues that is mentioned in the textbook?

• A) Put up a serpentine lane to keep people from jumping ahead in line.
• B) Use humor to defuse a potentially irritating situation.
• C) Train your servers to be friendly.
• D) Assure customers that the wait is fair, and inform them of the queue discipline.
• E) Tell people in the queue that each will be served as soon as possible.

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Definitions:

Capillary Permeability

Refers to the ability of substances to pass through the tiny blood vessels called capillaries that connect arteries and veins, important for the exchange of oxygen, nutrients, and waste products between blood and tissues.

Cytokines

A broad category of small proteins that are important in cell signaling, playing roles in the immune system's responses to disease and injury.

Apoptosis

Programmed cell death, a process that allows cells to die in a controlled manner, removing unnecessary or damaged cells.

Antibiotics

Chemical substances produced by certain microorganisms or synthesized, used to kill or inhibit the growth of bacteria and treat bacterial infections.