A Company That Receives Certification That It Meets ISO 9001

question 13

Multiple Choice

A company that receives certification that it meets ISO 9001 standards is a company that

• A)has achieved a total quality effort.
• B)has begun the process of achieving quality.
• C)has attained perfection within its field.
• D)must make serious quality improvements.
• E)can train other organizations in quality procedures.

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Definitions:

Therapy

A treatment intended to relieve or heal a disorder, often involving psychological techniques and counseling.

Retroactive Interference

A phenomenon where newly learned information interferes with the recall of previously learned information.

Proactive Interference

A phenomenon where older memories interfere with the recall of newer memories.

Decay

The process of decline in quality, power, or vigor, often used in the context of physical objects deteriorating or the fading of memories over time.