An Integrative Approach to Management That Supports the Attainment of Customer

question 98

Multiple Choice

An integrative approach to management that supports the attainment of customer satisfaction through a wide variety of tools and techniques, resulting in high-quality goods and services is

• A)total quality management.
• B)customer relationship management.
• C)value-added manufacturing.
• D)mass customization methodology.
• E)computer-integrated manufacturing.

Evaluate patient behaviors and conditions that increase risk for accidents or injuries and plan accordingly.

Communicate effectively with patients and family members about health risks and safety measures.

Assess and respond to emergencies and accidental exposures promptly and effectively.

Tailor interventions and education based on the assessment of individual patient needs and risks.